Privacy Policy

This privacy policy describes how [] ("we," "us," or "our") collects, uses, and shares personal information when you visit our website or otherwise communicate with us. We take your privacy seriously and strive to protect your personal data. What information do we collect? We may collect personal information, including but not limited to your name, email address, mailing address, phone number, and other information you provide to us. How do we use your information? We use your information for various purposes, including improving our website, providing services and support, communicating with you, and complying with legal obligations. Who do we share your information with? We share your personal information only with third parties when necessary to provide the services requested by you, to comply with legal obligations, or to protect our rights. Your rights You have the right to access, correct, delete, object to processing, and request data portability of your personal information. Please contact us for more information.

Terms and Conditions

If a reservation is made, 50% of the amount must be paid in advance. A reservation is valid upon receipt of this payment. We will send a confirmation by email to the customer after receiving the payment. In case of cancellation within 30 (thirty) days before the agreed arrival date, 50% will be refunded. In case of cancellation within 10 (ten) days before the agreed arrival date or in case of a "no-show," no refund will be made. There will be no refund for any unused portion of the reservation in case of early departure. All cancellation requests must be addressed in writing to Heliconia Island will always confirm the receipt of this email within 3 days. Heliconia Island cannot be held responsible for losses or damages caused by reasons beyond our control ("force majeure"), such as disruptions, natural disasters, fires, floods, strikes, earthquakes, etc. Our guests may be held responsible for damage caused to the owners of Heliconia Island, their property, guests, and property. We cannot be held responsible for errors, price changes, and other unforeseen causes. We recommend that you purchase travel and cancellation insurance. We have tried to inform you as accurately as possible. Guarantee: If a reservation needs to be